1. Introduction
EdFill ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the EdFill AI worksheet generation platform (the "Service").
By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described here, please do not use the Service.
2. Information We Collect
2.1 Account Information
When you create an EdFill account, we collect:
- Your name
- Your email address
- Authentication credentials (passwords are hashed and never stored in plain text; if you sign in via Google or another third-party provider, we receive limited profile information from that provider)
2.2 Usage Data
We automatically collect certain information when you use the Service, including:
- Pages visited and features used
- Worksheet generation and editing activity
- Credit usage and subscription status
- Device type, browser type, and operating system
- IP address and approximate geographic location
- Session duration and interaction patterns
2.3 Worksheet Content
When you use EdFill to generate worksheets, we process:
- Inputs: The prompts, instructions, subject matter, grade level, and other parameters you provide to generate worksheets
- Outputs: The AI-generated worksheet content, questions, answer keys, and associated metadata
We store worksheet inputs and outputs to provide the Service to you (e.g., so you can access, edit, duplicate, and download your worksheets).
2.4 Payment and Billing Information
When you purchase a subscription or credit pack, payment processing is handled by our third-party payment processor (currently Stripe). We do not directly collect or store your full credit card number or bank account details. Our payment processor may share with us:
- Last four digits of your payment method
- Billing address
- Transaction history and subscription status
- Payment processor customer ID
2.5 Cookies and Session Data
We use cookies and similar technologies to:
- Maintain your authenticated session
- Remember your preferences
- Analyze usage patterns to improve the Service
We use essential cookies required for the Service to function (such as authentication session cookies). We may also use analytics cookies to understand how the Service is used.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process your worksheet generation requests
- Manage your account, subscription, and credit balance
- Process payments and prevent fraud
- Send you important service-related communications (such as account verification emails, billing notifications, and security alerts)
- Respond to your inquiries and support requests
- Analyze usage trends to improve the Service
- Enforce our Terms of Use and protect against misuse
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
4.1 Service Providers
We use third-party service providers to help us operate the Service, including:
- AI providers (such as Anthropic, OpenAI, and Google) to process worksheet generation requests. Your prompts and worksheet parameters are sent to these providers to generate content. These providers have their own privacy policies governing their handling of data.
- Payment processors (currently Stripe) to handle subscription billing and credit pack purchases.
- Cloud infrastructure providers for hosting, storage, and database services.
- Email service providers for transactional emails (account verification, password resets, etc.).
4.2 Legal Requirements
We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to:
- Comply with a legal obligation, court order, or legal process
- Protect and defend our rights or property
- Prevent fraud or investigate potential violations of our Terms of Use
- Protect the personal safety of users or the public
4.3 Business Transfers
If EdFill is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5. Data Retention
We retain your account information and worksheet data for as long as your account is active or as needed to provide the Service to you. If you close your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal, accounting, or legitimate business purposes.
Specifically:
- Account data: Retained while your account is active; deleted upon account closure (subject to legal retention requirements).
- Worksheet content: Retained while your account is active. You may delete individual worksheets at any time.
- Usage and analytics data: May be retained in aggregated, anonymized form for analytical purposes.
- Payment records: Retained as required for tax, accounting, and legal compliance purposes.
6. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (TLS/HTTPS)
- Secure password hashing
- Access controls limiting who can access user data
- Regular security reviews
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request correction of inaccurate personal information.
- Deletion: The right to request deletion of your personal information (subject to certain exceptions).
- Data Portability: The right to receive your personal information in a structured, commonly used format.
- Objection: The right to object to certain processing of your personal information.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. Children's Privacy
EdFill is designed as a tool for educators, tutors, and parents to create educational materials. The Service is not directed at children under the age of 13 (or the applicable age of digital consent in your jurisdiction).
We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete such information.
Educators and parents who use EdFill to create worksheets for students should be aware that the Service processes the prompts and parameters they provide — not personal information about their students. We recommend that users do not include personally identifiable student information in worksheet prompts or content.
9. Third-Party Links and Services
The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through or in connection with EdFill.
10. International Data Transfers
If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Service, you consent to the transfer of your information to these jurisdictions, which may have different data protection laws than your country of residence.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on the Service and updating the effective date. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your information is handled, please contact us at:
Email: [support@edfill.com]
We will make reasonable efforts to respond to your inquiry in a timely manner.